Coach Manager
Permanent | Full-time | UK-based (occasional London HQ travel)
Since our inception in 2015 in Denmark, Liva has been a pioneer in the field of digital behaviour change. Our ambition is to empower 1 million people by 2030 to improve their health and well-being by preventing and managing chronic conditions through digitally-powered, evidence-based lifestyle interventions.
Headquartered in Copenhagen and London, our collaborations with healthcare systems - including the NHS, life science companies and health insurers - allow us to impact lives at scale.
We're seeking an experienced manager to support our primary health coaching workforce, delivering high-quality services across diabetes remission, weight management, and new international health interventions.
What You'll Be Doing
Team Leadership - Manage a diverse team of 70-100+ Health Coaches plus 7 Senior Health Coaches and 1 Senior Dietitian, ensuring consistent service delivery and positive patient outcomes.
Strategic Coordination - Work with the Coaching Operations Lead and fellow Coach Managers to coordinate workforce scheduling across multiple programmes whilst maintaining clinical governance and patient experience standards.
Service Development - Use performance data and patient feedback to drive service improvements, support team development, and contribute to our programmes.
What We're Looking For
Essential:
Proven leadership experience managing teams of 10+ people (healthcare/coaching background preferred)
Proven experience in health coaching, behaviour change, and clinical practice, in a range of settings, particularly in digital environments.
Strong people management skills, including performance management and development planning
Demonstrable understanding of NHS, clinical governance and patient safety
Excellent communication and organisational skills
Comfortable with technology platforms and remote team management
Desirable:
Multi-programme experience
Registered Dietitian with Allied Health Professional status
Change management and training delivery experience
Data analysis capabilities
About This Role
This position combines team management with coaching expertise, directly supporting patient care whilst supporting a skilled team. You'll contribute to service scaling and maintaining high standards in health coaching delivery.
#LI-DNI
We believe in doing business the right way. We are committed to both eliminating discrimination and encouraging diversity amongst our workforce. We are committed to developing a representative workforce at all levels, and maintaining a working environment that promotes the health and wellbeing of our employees. We will operate a fair, inclusive and transparent recruitment and selection process.
- Locations
- UK
- Remote status
- Hybrid
Why come work at Liva?
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Make a difference
At Liva, we do not go to work just to work. We are a purpose-driven company, and we go to work every day to help people live better lives. Our purpose is in our DNA, and it is important that this is also a driver for you. -
Flexible work hours and locations
We value the health of our employees, and it all starts with a healthy work/life balance. We will put in the extra effort when needed, but we also know the importance of recharging your batteries and spending time on your priorities outside work. We are flexible when it comes to working from home, but we also expect that you will prioritise to come to the office and contribute to the company culture. -
Your colleagues
We are an ambitious bunch of people, and we work hard to achieve our goals - but we do not want colleagues with sharp elbows competing internally instead of working as a team. -
Personal growth
If you have the passion, skills, empathy, and enthusiasm to drive things forward, this is more important to us than formal education. We believe in personal growth and to give people the chance of growing into new areas of expertise if they have the drive and talent to do so.