Coach Training and Development Manager
Since our inception in 2015 in Denmark, Liva has been a pioneer in the field of digital behaviour change. Our ambition is to empower 1 million people by 2030 to improve their health and well-being by preventing and managing chronic conditions through digitally-powered, evidence-based lifestyle interventions.
Headquartered in Copenhagen and London, our collaborations with healthcare systems - including the NHS, life science companies and health insurers - allow us to impact lives at scale.
About the role
We're looking for a Coach Training and Development Manager to coordinate training delivery, development, and capability building across all coaching and service teams. This role provides essential training infrastructure to support our expanding services, newly integrated teams, and major enterprise client requirements.
This role is critical to supporting our rapidly expanding coaching services and recent strategic acquisitions. You'll play a central role in ensuring quality and consistency as we scale, whilst building the training infrastructure needed for sustainable growth. This is an excellent opportunity for someone passionate about capability building to make a significant impact across a large, diverse coaching workforce.
What you'll be doing
Training Standard and Quality
Establish and maintain minimum standards across all coaching teams, including core/foundations training, condition-specific pathways, and localisation of standards
Develop and embed a continuous professional development (CPD) culture across all coaching teams
Facilitate peer support networks and reflective practice sessions
Training Coordination and Delivery
Coordinate and schedule training delivery across multiple coaching teams and programmes
Support comprehensive onboarding programmes for new coach team members
Support the design and delivery of training for integrated acquisition teams
Support the design and delivery of user training for major enterprise and research clients
Learning Resources and Materials
Develop and maintain training materials, handbooks, and learning resources
Update coach handbooks for services and new programme launches
Support the development of training processes, procedures, and policies
Create standardised training documentation to ensure consistency across services
Programme-specific Training
Coordinate training rollout for new programmes and other service launches across Europe
Deliver specialised training for B2B+ service delivery
Ensure all training aligns with NHS (or other local standards) minimum requirements and organisational standards
You'll have:
Proven experience in training coordination, learning and development, or a similar role
Experience developing and delivering training programmes to a broad range of audiences
A background in healthcare, health coaching, or related fields
Experience working with remote/distributed teams
Recognised coaching qualification or experience working in a coaching position
Excellent training facilitation skills
Strong project coordination and organisational abilities
Ability to create clear, engaging training materials and documentation
Effective stakeholder management across multiple teams
Understanding of adult learning principles and CPD frameworks
You'll have a commitment to your own professional development through relevant endorsed certifications (e.g., UK HCA, SCOPE, Cambridge Diabetes Education Programme, or similar health and/or coaching qualifications)
This role is based in the UK with travel regularly across the UK to conduct in-person supervisions, monitoring sessions, and coach shadowing.
And hopefully you'll also be:
Self-motivated and able to work independently
Detail-oriented with strong quality focus
Adaptable and comfortable managing multiple concurrent priorities
A UK-registered healthcare professional
Experienced with enterprise client training delivery
Knowledge of EU/NHS standards and clinical governance requirements
Experienced supporting organisational integrations or acquisitions
Familiar with learning management systems (LMS)
At Liva, we do not go to work just to work. We are a purpose-driven company, and we go to work every day to help people live better lives. Our purpose is in our DNA, and we are always on the lookout for talented people who are eager to evolve and build a life-changing career within global health tech.
We believe in doing business the right way. We are committed to both eliminating discrimination and encouraging diversity amongst our workforce. We are committed to developing a representative workforce at all levels, and maintaining a working environment that promotes the health and wellbeing of our employees. We will operate a fair, inclusive and transparent recruitment and selection process.
#LI-DNI
- Locations
- UK
- Remote status
- Hybrid
Why come work at Liva?
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Make a difference
At Liva, we do not go to work just to work. We are a purpose-driven company, and we go to work every day to help people live better lives. Our purpose is in our DNA, and it is important that this is also a driver for you. -
Flexible work hours and locations
We value the health of our employees, and it all starts with a healthy work/life balance. We will put in the extra effort when needed, but we also know the importance of recharging your batteries and spending time on your priorities outside work. We are flexible when it comes to working from home, but we also expect that you will prioritise to come to the office and contribute to the company culture. -
Your colleagues
We are an ambitious bunch of people, and we work hard to achieve our goals - but we do not want colleagues with sharp elbows competing internally instead of working as a team. -
Personal growth
If you have the passion, skills, empathy, and enthusiasm to drive things forward, this is more important to us than formal education. We believe in personal growth and to give people the chance of growing into new areas of expertise if they have the drive and talent to do so.